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657 tutors in 31 topics, built by 75 teachers. Each one follows a lesson plan its teacher wrote.

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Writing Requirements for AI Features

Writing Requirements for AI Features

Write product requirements that define good output, failure handling and how you will testIntermediateAI for product and operations4.5(4)89 lessonsSample
Sanjana Rao$9
AI in Finance Operations

AI in Finance Operations

Use AI for invoices, reconciliations and month end tasks with checks that protect the numbersIntermediateAI for product and operations4.0(3)68 lessonsSample
Takeshi Morimoto$9
Customer Support Operations With AI

Customer Support Operations With AI

Use AI for triage, drafting and self service in a support team without hurting customers or agentsIntermediateAI for product and operations4.3(3)67 lessonsSample
Tariq Haddad$8
Writing SOPs and Runbooks With AI

Writing SOPs and Runbooks With AI

Turn expert know how into clear procedures that a new person can follow and testAll levelsAI for product and operations4.7(3)62 lessonsSample
Takeshi Morimoto$5
Turning Customer Interviews Into Insight

Turning Customer Interviews Into Insight

Go from a pile of interview transcripts to findings you can defend, with every quote traceableIntermediateAI for marketing and sales4.7(3)58 lessonsSample
Sanjana Rao$7
Fair Hiring Operations With AI

Fair Hiring Operations With AI

Use AI in hiring admin and structure while keeping decisions fair, human and lawfulIntermediateAI for product and operations4.7(3)58 lessonsSample
Saoirse Kelly$8
Demand Forecasting Basics for Operations

Demand Forecasting Basics for Operations

Build a sensible demand forecast, compare it to simple baselines and know how wrong it might beIntermediateAI for product and operations4.3(3)55 lessonsSample
Takeshi Morimoto$9
Deciding When a Product Needs AI

Deciding When a Product Needs AI

Judge whether an AI feature solves a real user problem before your team builds itIntermediateAI for product and operations4.7(3)36 lessonsSample
Sanjana Rao$8
Quality Assurance Workflows With AI

Quality Assurance Workflows With AI

Use AI to catch more defects and inconsistencies while people keep the final quality callIntermediateAI for product and operationsNew
Takeshi Morimoto$8
Designing an AI Pilot With a Clear Verdict

Designing an AI Pilot With a Clear Verdict

Plan a short AI pilot that ends with a decision, not a vague sense that it went fineIntermediateAI for businessNew
Sofia Brandt$7
Designing AI Features Users Can Trust

Designing AI Features Users Can Trust

Design AI experiences that set expectations, show sources and make mistakes easy to fixAll levelsAI for product and operationsNew
Sanjana Rao$7